Optipro have developed a robust implementation methodology supported by industry recognised project management principles. We offer this service as part of our technology implementation as well as a service to companies requiring an independent project manager. Our project managers guide your projects from your side of the desk providing an objective view on delivery.
Our internal project management systems enable us to cut through all the administration in collecting and managing timesheets and present you with a view on the project progress and where it is heading. 68% of technology projects fail and therefore we developed our implementation methodologies to ensure project success. Our high level project management lifecycle is illustrated in Figure 1.
Figure 1: Optipro Project Management Lifecycle
Our project initiation phase defines the case for change in the business. This is defined as the tangible benefits the project output is trying to achieve and should be linked to the organisation strategy. Figure 2 illustrates a graphical representation of such a business case definition.
Figure 2: Business Case Calculation Diagram
The strategies for achieving the business case are modelled in Strategy Maps (Refer to our section on Strategy Modeling). The initiatives are converted into project deliverables and lead us into the project planning phase.
The project planning stage defines all the activities, resources and interdependencies of the project. Figure 3 illustrate the project plan.
Figure 3: Project Gant Chart
This stage also defines the project charter that takes into consideration project ownership, risks, scope and change management requirements. This leads us to the project execution phase.
The project execution phase monitors and controls the process to ensure quality delivery on time and within budget. Weekly Progress Meeting is held to determine the task by task progress (within the phase), risk solutions and issue resolution. Any delay immediately receives an action task / plan to bring in the time lines; this will be assigned to a person to deliver at determined date. Any unresolved issues or developing risks will be escalated to Steercom / Exco as is appropriate (and agreed). At that level the expectation is for Steercom / Exco to assist by advising alternatives or by assigning more / alternative resource(s). The required outcome from this escalation is an action task / plan without escalating risk and whilst preserving the quality of the implementation . Figure 4 illustrates our project health dashboard.
Figure 4: Project Health Dashboard
Our project closure processes take care of snag list resolution as well as measuring both the project success and achievement of the business case. Project success are measured on the three dimensions of a project namely time, cost and quality but also involves a 360 review process around the project delivery. This phase also marks the handover to our support team to ensure the sustainability of the project.