Business Process Modeling is a method for improving organisational efficiency and quality. The process also aims to improve business performance by optimising the efficiency of connecting activities in the provision of a product or service. Business Process Modeling techniques are concerned with 'mapping' and 'workflow' in order to enable understanding, analysis and ensure positive change of the business.
There are two main different types of Business Process Models:
- The 'as is' or baseline model (the current situation) and;
- The 'to be' model (the intended new situation)
Our Strategy Models become the input to this process so that the future processes are aligned to the business strategies.
The modeling session will be split into two sections; firstly, the 'as is' followed by the ‘to be’. The modeling will be done primarily during the sessions and not away from the group. This will ensure that the model is designed in the group session and will be a reflection of the inputs provided to the facilitator and the business process modeler.
A gap fit document will be the outcome between the 'as is' and the 'to be' process. The gaps will be assessed, change management analysed and technologies will be reviewed and approved for implementation.
Figure 1 depicts an overview of the logical elements that exist in any company. This diagram represents how the various elements overlap and one can clearly see that business processes are separated from system (technology) processes or steps. Also note that strategies overlap into business processes.
Why Business Process Modeling
The vital elements to a successful technology implementation are based on realising the company's strategy, understanding the company's business processes and providing the applicable systems and technology.
Benefits to Process Modeling:
Process Modeling is the foundation for blueprint, prototype and implementation phases. Process Modeling is a 'multi-dimensional view' of your business and gives you a clear understanding and complete transparency of the business processes and the organisations systems. The understanding of business requirements or solution options allows for an improved implementation. Process Modeling has the ability to standardise and record processes as they evolve, while also reflecting as a “single source of the truth.”
Outcome of Process Modeling:
The outcome of process modeling includes the implementation of blueprints and a customer baseline, aids in business and configuration decisions, allows for trade-off decisions and business processes. Process Modeling defines roles, development/customisation requirements. A configuration guide, SYSPRO configurations, notes on master data and impact analysis are also outcomes of Process Modeling.